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"Here is my review of this property. We loved our trip, and we loved the property overall. Just offering some unbiased feedback about what to expect. 1. The property is very well-kept. The pools are clean and beautiful. Our room was spacious and comfortable, and the balcony was pleasant for hanging out (when it wasn’t too sunny). 2. The food was … ok. The specialty restaurants were an upscale *experience* with not so great food (though the appetizer buffet at the Mexican Fiesta was really nice. We’re not buffet people, but we thought the buffet food outshone most of the specialty food, was fresh and turned over frequently. Given the chance for a do-over, we’d skip the steakhouse and Japanese. We were wishing they would stick to the local flavor and not try to be something they’re not. 3. Our room was a junior suite with two double beds smooshed up together, but each bed was made separately with just sheets. We asked for blankets and it took a while to get them. The separation between the beds was annoying for a couple. Not awful, just something to be aware of. I wished I’d upgraded to a true king for a few more bucks. 4. The TV got a bunch of local stations, only a couple in English and the reception was poor. Though it was a smart TV, it wasn’t connected to wifi (and we couldn’t connect it) so we weren’t able to watch any of our streaming faves. Again, not awful, but just know what to expect. Lots more to say but space limits. It was a great 4* vacation — just not 5*"

"It was good and clean "

"Everything "

"Great place to stay near everything "

"Our stay at the hotel was excellent in all areas. "

"The room and bathroom were immaculate and roomy. We had a wonderful dinner in the hotel restaurant up on the 4th floor looking out over the city. We ate in the lovely outdoor dining area surrounded by bougainvilleas. It was the best good of our trip to Costa Rica. The breakfast buffet the next morning was very nice with many options and excellent service. "

"We had a great stay at the Sheraton. The location is excellent. Easy walk to tons of shopping and restaurants. Maybe a half mile from the park. Every staff member we encountered was super friendly. We got the buffet included with our room rate. It was reasonable priced in the rate and very good. The gym was amazing for a hotel. Like a small boutique gym you would join. The lobby was very inviting. Live piano music every evening. Only a few negatives. The rooms are a bit outdated. But not enough to make a huge difference. All indications were that the pool was open. And our daughter was excited. The area was open but the pool itself had not been prepped for the season. Highly recommended when tractor Mexico City. "

"Had a great experience at this hotel. The staff at the front desk was super friendly. The gentleman at the front gave me suggestions on where to eat and visit. Will definitely visit again and consider coming back to this hotel. "

"Good overall "